Business Operations Specialist
We’re seeking a highly organized, proactive, and detail-oriented Business Operations Specialist to contribute to the day-to-day administrative and operational functions of MiddleM in a part-time capacity (approximately 25 hours per week). This role is ideal for someone who thrives behind the scenes, brings structure to dynamic environments, and takes pride in precision and follow-through.
The Business Operations Specialist plays an important role in maintaining internal organization, coordinating key processes, and supporting the firm’s overall consistency and effectiveness across client and business functions.
Key Responsibilities
Operations Support
Become the right-hand to the Director of Operations —assisting with reporting, analysis, and dissemination to the leadership team
Manage scheduling, meeting coordination, travel logistics, and general administrative tasks to support leadership and team efficiency
Oversee the firm's filing system, keeping files structured and up to date
Assist with onboarding and offboarding administration and benefits coordination
Contribute to leadership-driven initiatives and firm projects as needed
Media/Project Support
Maintain media database and segmented media lists, including outlet and reporter research, contact updates, and coverage tracking
Prepare client-ready media coverage reports summarizing placements generated through media outreach
Monitor relevant industry awards and speaking opportunities, proactively sharing key deadlines and requirements with the internal team
Business Development Support
Maintain the business development tracker, keeping pipeline activity current and organized
Prepare and format presentation decks and proposals
Track proposal deadlines and follow-up communications to support timely execution
Gather details on prospective clients to inform outreach efforts
What You’ll Bring to the Team
5+ years of experience in operations, administration, office management, or a related role
Strong organizational and time management skills
Excellent written and verbal communication
High attention to detail and accuracy
Highly skilled in Microsoft Office applications, particularly PowerPoint and Excel
Experience with Asana, Harvest, CRM tools is a plus
Ability to handle confidential information with discretion
Willingness to flex hours to support periods of increased business activity
While our company operates in a remote environment, this role requires the candidate to be located in the Charlotte, NC area, with occasional opportunities to connect in person for training and team meetups
Compensation & Benefits
Competitive compensation commensurate with experience, with bonus potential based on personal and firm performance
Part-time remote position with structured schedule (i.e., Mon-Fri during standard EST business hours)
Monthly allowance for home office expenses
401(k) with generous matching
Three weeks of paid vacation annually, with another week after five years of service
Three personal days annually
All NYSE holidays are recognized