Junior Client Services Associate
MiddleM Creative is seeking a marketing project manager to join our growing team. If you are a highly adaptable, innovative thinker who excels at multitasking and problem-solving in a fast-paced environment, we would love to connect!
As a Junior Client Services Associate, you’ll help drive client projects, support marketing and PR initiatives, and ensure high-quality deliverables for leading middle-market private equity, investment banking, and private credit firms. This position combines project management, client communication, and hands-on execution in a collaborative setting.
Areas of Responsibility
Act as a project manager and organize multiple ongoing client engagements:
Breaking down large projects into specific tasks with internal and external deadlines
Assigning project tasks to internal team members utilizing Asana
Managing project progress and adapting work as required
Proactively communicating with team members via Slack and Zoom calls to ensure deadlines are met, and clients’ deliverables are completed
Interfacing with our graphic designers, writers, and external vendors to provide materials for client initiatives
Prepare first drafts for social media and email content
Support the execution of client PR mandates and assist with media research and outreach
Post content on client social media channels (primarily LinkedIn)
Track the effectiveness of campaigns through proprietary tools and data
Interface directly with clients, typically through phone and Zoom calls
Support MiddleM’s business overall through other assigned responsibilities
What You’ll Bring to the Team
Bachelor's degree with 1-3 years in project management
Prefer PR or marketing/advertising agency background or another form of multi-client management experience; financial services experience a plus
Proven track record in managing complex client projects with multiple team members and tight deadlines
Exceptional writing, editing, and verbal communication abilities
Professional and confident demeanor with a consultative approach to client-facing interactions; comfortable interacting with C-suite executives
Strong analytical, creative, and strategic thinking skills
Skilled at organizing, analyzing, and presenting data and marketing/PR deliverables using Microsoft Excel, PowerPoint, and Word
Familiarity with marketing automation platforms such as Reply.io, Constant Contact, Mailchimp, HubSpot, and/or DealCloud
Experience with project management and collaboration tools like Asana, Slack, and Canva is a plus
Growth-oriented with a proactive approach to learning and process improvement
Able to thrive in a fast-paced, dynamic client ecosystem and adapt to shifting priorities
Strong work ethic, high integrity, transparency, and genuine enthusiasm for the work
Compensation + Benefits
Salary range of $55-$70k, commensurate with experience. *Bonus potential based on personal and firm performance
Full-time remote position with structured schedule (i.e., standing client and team calls weekly, varying calls as-needed throughout the day for client communication, Mon-Fri EST business working hours)
401(k) with generous matching
Medical, dental, vision, dependent care FSA, disability, and life insurance
Family leave policy
Three weeks of paid vacation annually, with another week after five years of service
Three personal days annually
All NYSE holidays are recognized